Sugarhouse Casino Review
In this SugarHouse casino review, we’ll take a detailed look at what’s in store for new PlaySugarHouse.com players. We’ll talk about the history of the site’s owners and operators, as well as its design and many features. In fact, we’ll cover everything from the games on offer and the customer support, to the available payment methods and casino bonuses.
But let’s kick off our PlaySugarHouse review with a little company background.
Sugarhouse Casino is now available in Connecticut and Pennsylvania. If you are located in New Jersey, Michigan, or West Virginia you can join BetRivers Casino, which is affiliated to Sugarhouse. Either way you can use the Sugarhouse casino promo code ”250MATCH” to enjoy a minimum 100% deposit match of $250.
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SugarHouse Casino History
The site is operated by Rush Street Interactive. This collection of seasoned gambling industry pros first came together in the 1990s as Rush Street Gaming. But since the mid 2010s they’ve also been running online casinos, both real money and social gaming sites.
SugarHouse Casino4Fun was born in Chicago in July 2015, closely followed by three other social casinos in Pennsylvania, Illinois and New York. It was only a matter of time before the inevitable appearance of real money gaming at PlaySugarHouse.com, with the New Jersey casino site opening in September 2016. The sportsbook was then added in 2018.
It’s fair to say that Rush Street Interactive knows a thing or two about running an online wagering site. But perhaps even more important than their experience, is their business model. RSI only works in highly regulated markets, making sure they acquire the proper licenses and pay the appropriate amount of taxes. So you can be assured of a secure and legal casino experience.
SugarHouse Casino Promo Code: 250MATCH
Before we proceed with the rest of our SugarHouse casino review, let’s talk about our exclusive welcome bonus. Anyone registering a brand new account using the promo code 250MATCH will secure a 100% deposit match worth up to $250!
There’s no minimum deposit limit to qualify for our SugarHouse casino bonus. Plus, the wagering requirement is set at just 1x, which is extremely low for an online casino offer. To read more about the terms and conditions of this player-friendly promotion, see below. But first, let’s explain how you can claim your bonus.
How to Claim your bonus – 6 easy steps
Securing your $250 deposit match bonus is a piece of cake. Just follow the steps below to get involved.
- Visit PlaySugarHouse.com to load up the SugarHouse casino website. Using our links is the safest way to do so, as you’re sure to avoid any phishing scams.
- Click on the yellow “Join Now” button located towards the top-right of your screen. Fill in the requested details, including your state, username and password.
- On the first page of the signup form, there’s a field marked “Affiliate Code”. This is where you need to enter our exclusive $250 bonus code 250MATCH.
- Hit “Continue” to progress to steps two and three of the form. Be sure to enter all of your details accurately, as incorrect information could slow down future withdrawals.
- Check the box acknowledging that you have reviewed the SugarHouse casino terms and conditions, before completing the registration process.
- Finally, now that your account is open, you can visit the cashier by clicking “Deposit”. Fund your account with any amount up to $250 and await your bonus payment! It may take up to 48 hours to hit your account.
Terms and Conditions
Like all good online casino bonuses, there are a few minor strings attached to this PlaySugarHouse.com deal. But there’s nothing hidden in the fine print that you need to be scared of; it’s all fairly standard stuff.
Here’s a summary of the key points, but do ensure that you read the terms fully, to avoid future disappointment.
- All players must be at least 21 years old to register and earn the bonus.
- The maximum bonus is $250; deposits over this amount only earn a $250 reward.
- Bonus credits may take up to 48 hours to appear in your SugarHouse casino account.
- Your deposit bonus may not be used to play baccarat and roulette.
- A 1x wagering requirement applies to the bonus credits.
- You must be opening your first and only SugarHouse casino account to qualify.
More Casino Bonuses at PlaySugarHouse
Having already detailed the welcome bonus, it’s time for our SugarHouse casino review to address the many other promotions in store for you.
These fantastic deals change on a regular basis. So be sure to hit the “Promotions’” tab found at the top of the screen to reveal the most up-to-date bonuses and offers. However, here’s a quick runthrough of the kind of thing you can expect to see.
Most weekends you’ll find some kind of prize draw taking place. A recent example was aimed at live casino players, where every $25 wagered on live dealer games earned you a lottery ticket. 250 players were randomly selected, with rewards ranging from $75 through to a first prize of $1,500. Not bad, just for playing your favorite SugarHouse casino games as usual!
What’s more, all players who wagered a minimum of $50 in the live casino also secured a $25 free bet on NFL games.
King Cash Community Cash
SugarHouse casino is all about the community spirit. That’s why you’ll find a chat channel available, to get to know your fellow players and form new friendships as you play.
Make sure you pay King Cash a visit in the chat, to join in with all kinds of quizzes, polls and fun daily activities. Play along to win free bets, loyalty points and many other rewards.
Although not strictly a “promotion”, it’s certainly worth talking about the iRush Rewards program. This lucrative loyalty club gives you the chance to pick up points just for playing your favorite SugarHouse casino titles. The more you play, the higher you’ll progress up the loyalty ladder!
Earn all kinds of bonuses and gifts as you climb through the ranks, including free spins, cash bonuses and tickets to sporting events.
Rush Race Daily Tournaments
Play selected slots and work your way up the daily leaderboard to win cash prizes of up to $50! There are also free spins and other bonuses up for grabs.
A certain number of SugarHouse casino players are randomly selected to compete each day, so watch out for your exclusive invite! Alternatively, you can buy your way in directly via the bonus store, using your rewards points.
Happy Hour Slots
Between the hours of 5pm and 9pm every day at PlaySugarHouse.com, you can earn 2x the usual loyalty points on named slots. Be sure to check your emails for your invite to today’s Happy Hour slots promotion!
Throughout November, all Slingo games also qualified for double the amount of loyalty and bonus store points. This type of promotion changes constantly, so keep your eyes peeled for the latest offers.
Sports Betting Bonuses
There’s much more to PlaySugarHouse than just the casino site. You can also access a full sportsbook that offers more than two dozen of the world’s most popular sports. And happily, there’s no shortage of betting bonuses to boost your bankroll!
Parlay “Bet and Get” deals always prove popular, where all you need to do is back a 4+ leg parlay to receive a profit boost. But there’s also bet insurance offers, Same Game Parlay leaderboards and odds boosts available.
SugarHouse Casino Review
Okay, with the bonuses and promotions covered, now we come to the meat of our SugarHouse casino review. In the following sections, we’ll discuss various aspects of the site’s design, features and user experience.
For instance, we’ll take a close look at the game library, the customer support channels and the various deposit and withdrawal methods. So without further ado, let’s talk about the PlaySugarHouse.com layout.
SugarHouse Casino Design
You’ll immediately notice that the company’s blue colors are prominent throughout the website, using different shades to distinguish the various menus. There’s also a large banner on the front page promoting the standard welcome bonus for both the sportsbook and casino. You can’t miss it, and clicking on the advert takes you directly to the quick and easy registration form.
Towards the very top of the page is a horizontal navigation bar, where you’ll need to choose the correct state if you’re on the wrong page. Here you can also view the latest promotions, as well as handy information about responsible gambling and access to customer support. Just below that there’s a second bar which allows you to easily tab between the sports betting site and the casino.
While researching this SugarHouse casino review, we have to say that we found the site to be really easy to use. The term “intuitive” is something of a cliché, but it’s just the most appropriate word here. Even if you’ve never used an online casino before, you’ll grasp the layout in a matter of seconds. And as a seasoned online gambling veteran, things just work the way you expect them to.
Slots & Jackpots
Possibly the most important section of our SugarHouse casino review, it’s time to discuss the games in store. It doesn’t really matter how great a casino looks or how fast the withdrawals are, if you can’t play the game you want!
Like many of the best online casinos in the USA, slots make up the bulk of the game library at SugarHouse casino. There are hundreds of titles to choose from, with some of the industry’s biggest suppliers represented. Developers like Red Tiger, IGT, Scientific Games and Everi all contribute to a diverse and expansive range of products, with rewarding RTP rates and innovative, exciting gameplay mechanics.
You’ll also find a handful of progressive jackpot slots, such as Divine Fortune by NetEnt, which promises lucrative six-figure rewards. There are regular tournaments for slots lovers to enjoy too, with real money bonuses and free spins on offer.
Here are some of the most commonly enjoyed slots found at PlaySugarHouse.com:
- Divine Fortune
- Mercy Of The Gods
- Big Bucks Bandits Megaways
- Luck & Luxury
- Thunderstruck Wild Lightning
- Kitty Glitter
- Dynamite Dash
- Capital Gains
- Gonzo’s Quest Megaways
- Star Watch Fire
Casino Table Games
Next up in our SugarHouse casino review, it’s time to look at the selection of old-school RNG table games. No online casino would be complete without these classic options, and you’ll find a limited selection of blackjack, roulette, poker and baccarat titles from NetEnt.
Among the most popular RNG casino games are Casino Hold’em Poker, American Roulette and BlackJack Surrender. But there’s also a range of eight different video poker titles to enjoy, including Jacks Or Better Double Up.
Live Dealer Games
If the collection of classic table games is somewhat basic, then PlaySugarHouse.com makes up for it with their Live Dealer section. Games are provided by Evolution, the industry’s premier live casino supplier. So be prepared to experience HD graphics, charming dealers and high quality set design.
Unfortunately, SugarHouse casino is yet to add the full range of Evolution titles. You shouldn’t, therefore, expect to play their award-winning game shows like Gonzo’s Treasure Hunt, or cutting edge releases like Lightning Roulette. However, if you’re looking for high quality live casino blackjack, roulette, craps, poker and baccarat, they’ve still got you covered.
The most popular live dealer games at SugarHouse casino are:
- Infinite Blackjack
- Roulette Live
- Ultimate Texas Hold’em
- Three Card Poker
- Baccarat Live
- Craps Live
SugarHouse Casino on Mobile
No SugarHouse casino review would be complete without a word on the mobile options. More popular than ever before, it’s crucial for a good casino to offer gaming on the go. And luckily for us, we can report that PlaySugarHouse.com delivers in spades.
First of all, there’s a well designed mobile casino site, which mirrors the look and feel of the desktop version. There’s no loss of functionality, with all of the casino’s games, promotions and payment methods offered on both mobile and tablet. It’s responsive to your chosen device too, meaning that games will automatically snap to the optimal screen size. While everything from slots to live dealer titles load quickly and run smoothly.
If you’re a fan of mobile casino apps, you’ll be pleased to hear that SugarHouse casino now offers both an Android and iOS version. These apps will help reduce your data usage and are generally more convenient than the mobile site. You won’t need to log in as frequently, for instance. And the user experience is just a tad slicker than in your browser.
Customer Support at PlaySugarHouse
Next in our SugarHouse casino review, it’s time to address the standard of customer support. First things first, if you do require assistance, your initial destination should be the Help Center. You’ll find a link to this comprehensive and searchable collection of FAQs via the link at the top of the PlaySugarHouse.com page.
If you are not able to find the solution to your problem, click the links on the right-hand side of the Help Center. “E-mail Support” takes you to a contact form, where you can request assistance with less urgent issues. Alternatively, you can speak to an agent by selecting “Live Chat Support”. This is available 24/7.
Finally, although the number is well-hidden, it seems possible to call 855-752-9101 to request telephone assistance.
Here’s a quick recap of the available support channels at PlaySugarHouse.com:
- Live Chat (24/7)
- Detailed Help Center (FAQs)
If you’re going to play real money casino games, there’s nothing more important than getting cash in and out of your account. So in this part of our SugarHouse casino review, we’ll address the various payment methods on offer, as well as the limits and withdrawal times.
It’s worth remembering that deposit and withdrawal methods could vary by state. But as a general rule, here’s a list of the available deposit options:
- Credit / Debit Card
- SugarHouse Play+ Card
- Online Banking / ACH
- VIP Preferred ACH
- Cash at the physical casino cage
The minimum deposit amount appears to be $10 at SugarHouse Casino. While the maximum varies depending on the chosen option. PayNearMe, for example, will depend on the individual retailer’s comfort levels. The good news is that all deposits are processed instantly.
While researching our SugarHouse casino review, we discovered that you may withdraw through all available deposit methods except credit and debit cards. However, you can also request a payout via check in the mail.
Naturally, withdrawals are completed more quickly with some banking options than others. SugarHouse aims to process payout requests internally within 24 hours. But then it varies by the method you requested. While a check could take up to 14 days to arrive, a SugarHouse Play+ Card or cash will be instant. Online transfers will be wrapped up within two and five business days.
The minimum withdrawal amount is $10, but that increases to $50 if requesting a check. Sugarhouse doesn’t state the upper limit on cashout requests. We suspect they may take it on a case by case basis. In which case, you’ll only encounter issues if you’re a VIP high roller wishing to extract large sums.
SugarHouse Casino Pros and Cons
When we assess an online gambling site, we like to present an honest picture. This SugarHouse casino review is certainly no exception. So please find below a list of the negatives, as well as the many positives of this online casino.
- Wide variety of casino table games and slots, including progressive jackpots.
- User friendly mobile site, plus apps for both iOS and Android devices.
- Generous welcome offer of $250 up for grabs with our bonus code 250MATCH.
- Reputable owner and operator, with full licenses and plenty of experience.
- Responsive and professional support available 24/7, 365 days a year.
- Daily slots tournaments offering real cash prizes and other bonuses.
- Generous rewards program available, as well as frequent promotions.
- The sportsbook is also accessible through a single account.
- Not the largest selection of live dealer casino games.
- Withdrawal requests are not the quickest, with reports of payouts remaining pending for as many as three days.
- Some key casino providers are missing. No Play’n GO or Nolimit City slots, for instance.
- Very few classic RNG table games.
Thanks for reading to the end of our complete SugarHouse casino review. Hopefully you will agree that this trustworthy online casino offers a pleasant all-round user experience. From the intuitive site design and mobile apps, to the wide variety of casino games. Whether you’re into classic video slots or live dealer titles, there’s something for everyone here.
There’s also professional support available round the clock, a solid selection of payment options and fair limits. But above all, we love that SugarHouse casino is fully compliant with local licensing laws. It really is a safe and secure casino site.
See for yourself by registering at PlaySugarHouse today. Don’t forget to use the promo code 250MATCH to secure your 100% deposit match bonus!
FAQ – Sugarhouse Casino
Can I play at SugarHouse Casino in the USA?
Yes, but only in selected states. For the time being, SugarHouse casino is only operational in Pennsylvania and Connecticut.
Is PlaySugarHouse a safe online casino?
Definitely. One of the key things we learned when compiling this SugarHouse casino review is that the site is run by Rush Street Interactive. These experienced operators make a point of working in fully regulated markets, with no shady activities. They possess proper licenses, pay their taxes and run a highly credible business.
Does SugarHouse Casino have a welcome bonus?
As we mentioned at the top of our SugarHouse casino review, there is indeed a welcome bonus. Visit PlaySugarHouse.com to register a new account using our promo code 250MATCH and you can bag a 100% deposit match bonus worth up to $250!
What promotions and bonuses does SugarHouse Casino offer?
The range of promotions and bonuses changes regularly, so be sure to check the website to stay updated. But you’ll get a good idea of the offers in store for you by scrolling a little further up the page of this SugarHouse casino review.
Is PlaySugarHouse legal in my state?
That depends on where you live! PlaySugarHouse.com is certainly legal and above board. But at the time of writing, SugarHouse casino is only available in Pennsylvania and Connecticut. This applies to the sportsbook too.
What games can I play at SugarHouse Casino?
There are hundreds of video slots, RNG table games and live dealer products available to play, including progressive jackpots. You’ll find more details on the game library elsewhere in our SugarHouse casino review.