Billybets Casino review – is this a good choice for New Zealanders?
Billybets is a new online sportsbook and casino, launched in 2024. It is owned by NovaForge Ltd and licensed under the Comoros AOFA. The platform offers a wide range of sports betting markets with high odds. It also has a growing collection of (live) casino games available for players from New Zealand.
Billybets focuses on a simple and user-friendly design. Players can easily find their favorite games, place bets, and enjoy promotions. In this review, we’ll explore its features, betting options, and customer experiences to see if it lives up to expectations.
Billybets casino track record – is this online casino trustworthy?
Before having a look at the available bonuses at Billybets we will have a look at their track record. By looking at customer experiences we can make a good estimate whether this online casino is trustworthy.
Customer reviews for Billybets Casino are mixed, with a wide range of experiences shared by players. Some users praise the platform for its bonuses, game selection, and customer service, while others report issues with withdrawals, account closures, and unclear terms.
Positive feedback
Many players highlight quick payouts, a great selection of games, and helpful customer support. Several reviews mention good VIP management, with personal account managers providing assistance.
Users who had smooth withdrawal experiences and enjoyed the bonus offers generally rated Billybets highly, calling it one of their preferred casinos. Some players also appreciated the user-friendly website design and varied betting options.
Negative feedback
Several users have complained about withdrawal issues, with some stating their payout requests were delayed or cancelled multiple times. Others have reported accounts being closed after winning, often without a clear explanation. Some players also expressed frustration over strict bonus terms, including high wagering requirements and restrictions on bet types.
Complaints about customer service providing generic responses and difficulties in account verification were also common.
Most significant red flags
- Withdrawals being cancelled or delayed without clear reasons.
- Accounts being closed after winnings with little or no explanation.
- High wagering requirements for bonuses, making it difficult to cash out.
- Difficulties with customer service, including slow responses or copy-paste replies.
- Strict bonus conditions, such as needing to opt-in weekly or losing free spins if not claimed within a short window.
My recommendation
Billybets seems to provide a good experience for some players, particularly those who take advantage of the bonuses and VIP perks. However, there are multiple red flags regarding withdrawals and account closures, suggesting that players should approach with caution. If considering playing at Billybets, it’s important to read the terms carefully, use a payment method with strong dispute options, and start with smaller withdrawals to test the system before depositing large amounts.
Billybets welcome bonus New Zealand – up NZ$1000 and 200 free spins
New players at Billybets can enjoy a generous welcome bonus of 100% up to $1,000 along with 200 free spins on their first deposit. To unlock this offer you will need to make a minimum first deposit of NZ$40 and over.
To unlock the bonus funds, players must wager the total of their deposit and bonus amount 35 times, while winnings from free spins require a 40x wagering requirement.
Before using the free spins, any active casino bonus must be completed. The bonus and free spins must be used within 10 days. Free spins will be credited in batches of 20 daily spins for a total of 10 days.
This welcome bonus is available only to newly registered players who make their first real-money deposit.
Significant bonus terms and conditions
- The maximum bonus amount is 1,000 NZD.
- The minimum deposit required to claim the 100% bonus and 200 free spins is 40 NZD.
- After making a qualifying deposit, players must activate the deposit bonus and free spins in the profile section.
- Free spins are credited in batches of 20 per day for 10 days. Each batch must be claimed within 24 hours of becoming available.
- The bonus is credited immediately after a successful deposit. If not, players should contact customer support via live chat or email.
- The welcome bonus must be claimed before placing any bets with the qualifying deposit.
- Withdrawals before claiming or while an active bonus is running will void the bonus.
- Deposits made via Neteller or Skrill do not qualify for the promotion.
- The maximum bet allowed while using an active casino bonus is 10 NZD.
- The wagering requirement is 35x the total of the deposit and bonus amount, while winnings from free spins require a 40x wagering requirement.
- Different games contribute differently toward the wagering requirement.
- Players must meet the wagering requirement within 10 days. Failing to do so will result in the bonus and any winnings being voided.
- This bonus cannot be combined with other promotions at the same time. Activating another bonus will cancel the current one and any associated winnings.
- Billybets reserves the right to modify or terminate the promotion at any time without prior notice.
- The offer is subject to the platform’s general terms and conditions.
Are these terms and conditions considered fair?
The terms of Billybets’ welcome bonus are fairly standard for the online casino but there are a few points to consider in terms of fairness.
I like the following things about the bonus:
- Generous bonus amount – a 100% match up to $1,000 plus 200 free spins is a strong offer compared to many competitors in New Zealand.
- Clear wagering requirements – the 35x (deposit + bonus) and 40x free spins wagering are clearly stated. While high, they are not unusual in the industry.
- Bonus activation control – players must activate the bonus manually, meaning they are not forced into a promotion they may not want.
- Bonus cancellation – is you like you can cancel the bonus at any time. This means you can unlock your funds after hitting a big win. This can be very useful on some occasions.
- Reasonable claim period – players have 10 days to meet wagering requirements, which is standard.
- High maximum bet – the maximum bet limit of NZ$10 while wagering is quite high. Which is good.
But there are also some things I do not like about the bonus terms and conditions.
- High wagering requirement – the 35x (deposit + bonus) is on the higher end. Since both the deposit and bonus must be wagered, it effectively doubles the wagering requirement compared to casinos that only require a 35x bonus wagering.
- Free spins expiry system – the daily claim requirement for free spins (20 per day for 10 days) is restrictive. If a player forgets to claim within 24 hours, they lose that batch. A longer claim window would be fairer.
- No Neteller / Skrill deposits – excluding e-wallets like Neteller and Skrill from bonus eligibility is inconvenient for players who prefer these methods.
- Bonus cancellation wipes winnings – if a player cancels their bonus, all bonus balance and related winnings are voided. Some casinos allow partial cashouts or at least let winnings from completed wagering remain.
The bonus seems fair for casual players, but high wagering requirements and strict free spin conditions make it less appealing for high-rollers or those who prefer flexible promotions. The exclusion of Neteller and Skrill users and strict wagering structure could be improved.
Sports betting bonus – 100% up NZ$200
Those who prefer to place bets on sports over casino games might be interested to hear what sports betting bonus is available. At Billybets new players can now receive a 100% bonus up NZ$200.
To qualify, players must make a minimum deposit of 40 NZD. The bonus is automatically credited after the qualifying deposit meets its rollover requirements, but players can choose to cancel it in the “My Bonus” tab.
To withdraw the bonus and any winnings, players must meet the wagering requirement, which is six times the total of the deposit and bonus amount. This must be done by placing single bets with odds of at least 2.00, or multi-bets (accumulators) where each selection has odds of at least 1.50. Bets must be settled as a win or loss to count. Players from Germany, Norway, Finland, Switzerland, and Austria have a slightly lower requirement of five times the deposit and bonus instead of six.
For example, if a player deposits $100, they will receive a $100 bonus, bringing their balance to $200. To meet the six-times rollover requirement, they need to place bets totalling $1,200 ($200 x 6) before withdrawing any winnings from the bonus.
Please do note that deposits made using Skrill or Neteller do not qualify for this promotion.
Other promotions available at Billybets casino
On top of a generous welcome bonus Billybets offers various other interesting weekly promotions. Below I will highlight some of the most popular weekly bonus offers.
Weekly reload bonus – claim 50 free spins
The Billybets weekly reload bonus gives players 50 free spins when they make a qualifying deposit between Monday and Thursday. To claim this offer, players must opt-in each week and make a minimum deposit of 40 NZD. The free spins are credited to a popular slot game chosen by the casino and are set to the minimum spin value. They cannot be exchanged for another bonus or used on a different game.
To withdraw winnings from the free spins, players must wager them 40 times and complete the requirement within 10 days. The free spins themselves must be used within 7 days, or they will expire. While using bonus funds, the maximum bet allowed is 10 NZD until the wagering requirements are met.
This promotion is available only on the first deposit of the week during the promotional period. Players must opt-in each week to qualify.
Weekend bonus – up NZ$1400 and 50 more bonus spins
The Billybets weekend bonus is available every Friday to Sunday and offers players a 50% deposit match up to $1,400, with the option to receive 50 free spins on top. To qualify, players must make a minimum deposit of 40 NZD oo receive just the bonus, or at least 100 NZD to get both the bonus and the free spins.
To withdraw the bonus funds, players must wager the total of their deposit and bonus amount 35 times. Any winnings from the free spins must be wagered 40 times before they can be withdrawn. Players have 10 days to meet these requirements, and any active casino bonus must be completed before using the free spins.
While playing with bonus funds, the maximum bet allowed is 10 NZD. If the wagering requirements are not met within 10 days, the bonus and any winnings from it will be forfeited. This promotion provides a good boost for weekend play, but players should be mindful of the wagering requirements and time limits.
Weekly cashbacks at Billybets Casino
The Billybets weekly cashback promotion offers up to 15% cashback on casino losses, with a maximum payout of NZ$6,000. This promotion runs weekly from Monday to Sunday and is only available to players in the top three VIP levels.
To qualify, players must opt-in to the promotion. Once opted in, they will continue receiving cashback every week for four weeks, as long as they keep depositing and playing casino games. After four weeks, the opt-in resets automatically for active players.
The cashback amount is based on net losses from real-money deposits during the promotional period and does not include losses from bonus money or jackpot wins. The percentage of cashback depends on the player’s VIP level and start from VIP level 3:
- VIP Level 3: 5% cashback, up to NZ$2,000
- VIP Level 4: 10% cashback, up to NZ$4,000
- VIP Level 5: 15% cashback, up to NZ$6,000
Only games played in the casino section count toward this promotion. Losses in live casino, sportsbook, or virtual sports section do not qualify. The minimum cashback amount that can be credited is 10 NZD.
Cashback funds must be wagered once (1x) before they can be withdrawn. This makes it a more player-friendly cashback offer compared to those with higher wagering requirements.
Tip: Billybets has a special cashback promo in store from live casino players. If you like to play in the live casino, you can get a 25% cashback up NZ$400. This bonus is available for players in all VIP levels. Simply opt-in for the cashback bonus and get back up to 25% of your losses.
Billybets casino & sportsbook – your one-stop shop for entertainment
Billybets Casino offers a wide variety of games, covering everything from traditional casino classics to modern, high-tech gaming experiences. Players can enjoy pokies, table games, live dealer games, betting options, and instant-win games, with titles from over 100 top-tier providers.
Available game types
- Pokies – A vast selection of classic and modern pokies from leading developers like NetEnt, Pragmatic Play, and Play’n GO.
- Roulette – Various versions, including European, American, and French roulette.
- Blackjack – Multiple variations of this classic card game.
- Betting & eSports Betting – A sportsbook offering traditional sports betting and eSports wagering.
- Video Poker – Popular titles such as Jacks or Better and Deuces Wild.
- Bingo – Several bingo-style games available.
- Baccarat – Classic baccarat and its variations.
- Jackpot Games – Progressive and fixed jackpot slots offering massive payouts.
- Live Casino Games – Real dealers hosting blackjack, roulette, baccarat, and game-show-style games.
- Craps & Dice Games – Classic dice-based casino games.
- Keno – Lottery-style number-picking games.
- Scratch Cards – Instant-win scratch games with various themes.
- Crash Games – Popular instant betting games where players cash out before a multiplier crashes.
Game studios and providers
Billybets partners with over 110 different game providers, ensuring a diverse and high-quality gaming experience. Some of the biggest names include:
- NetEnt, Pragmatic Play, Play’n GO, Microgaming, Yggdrasil, Betsoft, Big Time Gaming, Red Tiger, Evolution Gaming, Quickspin, Playtech, and Novomatic.
- It also features smaller, innovative studios like Hacksaw Gaming, Spribe, NoLimit City, and Relax Gaming, which specialize in high-risk, high-reward games like Crash games and volatile slots.
- Live casino games are powered by Evolution Gaming, Ezugi, Bombay Live, and On Air Entertainment, delivering immersive, real-time gameplay.
Thousands of unique titles
Billybets Casino has a huge variety of games, ranging from classic casino staples to modern, fast-paced betting options. Whether you’re looking for slot machines, table games, live dealers, or sports betting, there’s something for everyone. The inclusion of top-tier game developers ensures quality graphics, fair play, and exciting gameplay features.
With hundreds of games from over 100 providers, it can be overwhelming to choose where to start. Below are some of the top recommendations based on game type and popularity.
- Big Bass Bonanza (Pragmatic Play) – A fishing-themed favorite with big multipliers.
- Book of Dead (Play’n GO) – A high-volatility slot with expanding symbols.
- Dead or Alive 2 (NetEnt) – One of the most volatile slots with massive win potential.
- Gates of Olympus (Pragmatic Play) – A popular “tumble” slot with high multipliers.
- Sweet Bonanza (Pragmatic Play) – A colorful game with cascading wins and multipliers.
- European Roulette (Evolution Gaming) – A better version than American Roulette with higher odds.
- Blackjack Classic (Playtech) – A low-house-edge version of blackjack.
- Baccarat Squeeze (Evolution Gaming) – A premium, high-stakes version of baccarat.
- Lightning Roulette (Evolution Gaming) – Regular roulette with huge multipliers.
- Blackjack Party (Evolution Gaming) – A fun, social blackjack table with live dealers.
- Crazy Time (Evolution Gaming) – A game-show style casino game with bonus rounds.
- Mega Ball (Evolution Gaming) – A lottery/bingo hybrid with big multipliers.
- Mega Moolah (Microgaming) – One of the biggest online progressive jackpots.
- Aviator (Spribe) – A crash-style game where you cash out before the multiplier crashes.
- JetX (Smartsoft Gaming) – Similar to Aviator but with even bigger multipliers.
Tips – what to play
If you’re looking for:
- Casual fun: Try Starburst, Sweet Bonanza, or European Roulette.
- High-risk, high-reward slots: Play Dead or Alive 2, Gates of Olympus, or Bonanza Megaways.
- Live casino excitement: Go for Lightning Roulette, Crazy Time, or Blackjack Party.
- Jackpot potential: Spin Mega Moolah or Divine Fortune.
- Fast-paced crash games: Test Aviator or JetX.
- Sports betting fans: Check out the Billybets sportsbook for many live betting options.
Banking – easy deposits and withdrawals
Billybets Casino offers a range of deposit and withdrawal methods, including traditional banking options, e-wallets, and cryptocurrencies. Below is a breakdown of how you can fund your account and cash out your winnings.
Depositing funds
To deposit at Billybets, players can use various payment methods, including credit cards, e-wallets, and cryptocurrencies.
Accepted deposit methods
- Mastercard
- Neosurf
- PaySafeCard
- Skrill
- Neteller
- Cash2Code
- Jeton
- Mifinity
- Cryptocurrencies: Bitcoin, Ethereum, Litecoin, Ripple, USDT, USD Coin, Bitcoin Cash, Dogecoin, Cardano
The minimum deposit amount is NZ$40 for most deposit options. The maximum deposit amount for most options is NZ$10,000.
How to deposit
- Log in to your Billybets account.
- Go to the “Cashier” or “Deposit” section.
- Select your preferred payment method.
- Enter the amount you want to deposit.
- Complete the payment process, and the funds should appear in your account instantly or within minutes.
Withdrawing funds
Billybets supports multiple withdrawal methods, including Visa, bank transfers, e-wallets, and crypto payments.
The minimum withdrawal amount for most options is NZ$30. The maximum withdrawal amount is NZ$10,000 in general.
Most withdrawal options are processed within 24 hours although bank transfers and Visa withdrawals can take up to 5 business days.
How to withdraw:
- Go to the “Cashier” section and select “Withdraw”.
- Choose your preferred withdrawal method.
- Enter the amount you wish to withdraw.
- Submit your request and wait for processing.
Please note you must verify your account before making withdrawals (KYC verification may include ID, proof of address, and payment method verification).
Billybets support – available around the clock
When you have a question or an issue then you can visit the help centre at Billybets. In the help centre you will find an extensive FAQ library which can help you solve most common issues. If this is not enough, then you can contact the support department.
The easiest way to contact the support department is by opening a live chat. Through the live chat you can speak to a support agent directly.
When you open a live chat, you will be matches with a help bot at first. This is sometimes a bit annoying, but I must say this bot was pretty useful. If can definitely help you with some of the smaller questions.
When the bot is not enough you can always request for a real-life support agent. I did this can got connected to Carter right away. Carter was definitely no bot and way present to help me right away which is great.
For the more complex issues you can also decide to send an email to cs@billbets.com. This can be useful when you for example want to add an attachment like personal documents etc.
Evaluation of general terms and conditions of Billybets casino
At the end of this Billybets casino review I was thinking about analysing the general terms and conditions (T&C’s) to see if I can find some more interesting fact about this online casino. And this was definitely worthy my while.
I have discovered various interesting thing which I will share with you below.
- Players must verify their identity (KYC), which is standard across regulated casinos.
- Billybets only allows players aged 18+, in line with gambling regulations.
- There is a self-exclusion policy to help players limit gambling habits.
There where also some things in the T&C’s which I found concerning.
The withdrawal limits are very low in general and based on a player’s VIP status. For players in the lowest ranks the maximum withdrawal per day is only NZ$900. On a monthly basis this is NZ$12,600. This limit is simply too low and will limit players that have won big.
Some clauses are also unfair, very vague, or appear to be in favour of the casino. This includes the following clauses:
- Clause 16.2.15 states that BillyBets can void or cancel bets without explanation.
- Clause 16.2.16 allows the casino to cancel bets after an event starts, which could be abused.
- Clause 16.2.14 states that BillyBets can refuse bets without explanation.
- Clause 16.2.23 allows the casino to limit maximum bet sizes for specific players.
- Clause 16.2.24 allows BillyBets to cancel a bonus or refuse to provide it without explanation.
- Clause 16.2.22 states that BillyBets makes the final decision on disputed bets.
- Clause 16.7.5 allows BillyBets to override official sports results and decide outcomes themselves.
- General – If a player is suspected of using “malicious strategies,” the casino can refuse bonuses and confiscate winnings.
- General – There is no clear appeals process if an account is closed unfairly.
Billybets has standard casino terms in many areas (wagering, withdrawals, betting rules). However, some policies are unfairly restrictive, especially regarding bonus restrictions, account closures, and bet voiding policies.
Tip: consider using alternative casinos with clearer, player-friendly policies.
Pros and cons of using Billybets casino
After writing this Billybets casino review I have discovered a fair number of upsides and downsides about this new online casino. Below I will share the most significant ones.
Billybets casino review conclusion: top or flop?
Billybets Casino has both strengths and serious drawbacks. While it offers a large game selection, good bonuses, and VIP perks, withdrawal issues, vague terms, and unfair account closures raise concerns.
If you want to try Billybets, test it with a small deposit first to see if withdrawals are processed smoothly. Otherwise, consider more trustworthy alternatives with better transparency.
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