CasinoLab review – ready to get cooking?
CasinoLab is a brand-new online casino that launched in 2024. It is operated by Novaforge Ltd and holds a gaming license from Costa Rica. CasinoLab offers a huge selection of casino games, including the latest slots and table games from top tier developers.
If you enjoy live casino action, CasinoLab has a fantastic live dealer section. Here, you can play real table games with professional hosts via live stream. Plus, there are plenty of exciting bonuses to boost your gameplay. New players can claim a 100% bonus up to €500, 200 free spins, and 1 bonus crab, which can bring you more rewards.
CasinoLab is fully optimized for both desktop and mobile play. Whether you’re using a PC, smartphone, or tablet, the platform adjusts smoothly to fit your screen. With an excellent game selection, live dealer action, and mobile-friendly design, CasinoLab seems like the perfect place for an unforgettable gaming experience. But is it? Let’s find out in our CasinoLab casino review!
CasinoLab – a short introduction to this online casino
CasinoLab Casino stands out with an impressive welcome bonus of 100% up to €500, 200 free spins, and 1 bonus crab, giving new players a great boost to start their journey. The site features a huge selection of games from top providers like NetEnt, Microgaming, Pragmatic Play, and Evolution Gaming. Whether you love slots, live dealer games, poker, or even sports betting, CasinoLab has something for everyone.
Players can enjoy seamless banking with multiple deposit and withdrawal methods, including Apple Pay, Bitcoin, Dogecoin, and bank transfers. With a low minimum deposit of just €10 and withdrawals processed within 1 to 4 days, the casino ensures hassle-free transactions.
CasinoLab also delivers 24/7 customer support, including live chat and email, making it easy to get help whenever needed. Fully optimized for desktop and mobile devices, CasinoLab provides a smooth and enjoyable experience across all platforms.
With exciting games, generous bonuses, and reliable banking, CasinoLab is the perfect destination for casino lovers looking for fun, security, and big wins!
CasinoLab welcome bonus – up €500 bonus, 200 free spins & 1 bonus crab
As a new player at CasinoLab, you can claim a generous 100% match bonus up to €500, along with 200 free spins and one Bonus Crab pick. This offer is available when you make your first deposit.
To get the full bonus, you need to deposit at least €20. This will double your deposit, meaning if you deposit €50, you’ll receive another €50 in bonus funds, giving you a total of €100 to play with. If you deposit €500, you’ll receive the full €500 bonus, making your total balance €1,000. Additionally, you’ll get 200 free spins, which are credited over 10 days, with 20 spins released per day.
If you deposit at least €10, you’ll receive a chance to play the Bonus Crab game, which can grant extra rewards. However, you won’t receive the 100% match bonus or free spins unless you deposit €20 or more.
Mind these bonus rules
Before withdrawing any winnings, the bonus funds and deposit must be wagered 35 times, while free spin winnings must be wagered 40 times. The maximum bet allowed while using bonus funds is €5 per spin or game round. You also have 10 days to complete the wagering requirements before the bonus expires.
CasinoLab credits the bonus immediately after your deposit, but if it doesn’t appear in your account, you can contact their 24/7 support team via Live Chat or email at support@casinolab.com.
With a rewarding welcome package, CasinoLab gives new players a great way to start their gaming experience. Just remember to meet the wagering requirements on time and play responsibly.
Wagering your bonus
Before you can withdraw any bonus winnings, you must meet the following wagering requirements:
- Deposit + bonus must be wagered 35x
- Winnings from free spins must be wagered 40x
For example: If you deposit €100, you receive €100 bonus, making your total balance €200.
You must wager €200 × 35 = €7,000 before withdrawing bonus funds.
Any winnings from free spins must be wagered 40x before they can be withdrawn.
Other important bonus terms and conditions you should know about
- You must use any active casino bonus before claiming free spins.
- You have 10 days to complete the wagering requirements before the bonus expires.
- The maximum bet allowed while using the bonus is €5 per spin or bet.
- There is a 10x maximum cash-out limit active for players from certain countries.
- Free spins expire after 24 hours.
- You cannot claim this promotion when depositing using Skrill or Neteller.
- Not all casino games contribute equally towards the wagering requirement.
Open the CasinoLab website to get a full overview of all the bonus terms and conditions.
Are these terms fair?
The CasinoLab welcome bonus is good for players who plan to wager actively and can meet the requirements in 10 days. However, the wagering conditions are stricter than some competitors, so if you’re looking for a more casual bonus with easier withdrawal conditions, this might not be ideal.
If you’re comfortable with higher playthrough requirements and a time limit, this bonus can still offer good value.
Sports betting bonus – 100% extra up €100
If you’re more interested in sports betting, CasinoLab offers an alternative 100% first deposit bonus up to €100. This means that if you deposit €50, you’ll receive an extra €50 in bonus funds, giving you a total of €100 to bet with. The maximum bonus amount you can claim is €100.
To withdraw your bonus winnings, you must wager the deposit + bonus amount 6 times on eligible bets. However, if you are from Germany, Austria, Finland, Norway, or Switzerland, the wagering requirement is slightly lower at 5x.
Eligible bets include:
- Single bets with minimum odds of 2.00 (only settled win/loss bets count).
- Multi-bets with each selection having minimum odds of 1.50 (only settled win/loss bets count).
The sports welcome bonus is in my opinion a solid choice for bettors, especially if you plan to wager actively. The wagering conditions are fair compared to industry standards, but the bonus amount is smaller than what casino players get. If you prefer sports betting over casino games, this offer is a decent way to boost your bankroll.
Other promotions available at CasinoLab
On top of the welcome bonus CasinoLab offers its customer various ongoing promotions. Below I will highlight some of the most popular casino offers.
Weekly reload bonus – get 50 free spins
From Monday to Thursday, CasinoLab rewards players with 50 free spins on their first deposit of the week. This promotion is available to all registered users who are eligible for bonuses.
To claim the free spins, players must opt in and make a deposit during the promotional period. The winnings from the free spins must be wagered 40 times before they can be withdrawn. Players have 10 days to complete the wagering requirements.
Since this offer is available once per week, it’s a great way for regular players to enjoy extra spins without needing a large deposit. However, the 40x wagering requirement means that players will need to play through their winnings multiple times before cashing out. If you enjoy slot games and plan to deposit early in the week, this bonus provides a fun boost to your gameplay.
CasinoLab weekend reload bonus – €700 and 50 free spins
Every Friday to Sunday, CasinoLab offers a 50% bonus up to €700 plus 50 free spins to players who deposit at least €50. This promotion is available to all registered users eligible for bonuses.
When you deposit €50 or more, the casino will match half of your deposit as bonus funds. For example, a €100 deposit gives you €50 extra, while a €1,400 deposit unlocks the maximum €700 bonus. In addition to the bonus cash, you also receive 50 free spins.
To withdraw any winnings from the bonus, you must wager the deposit + bonus amount 35 times. Any winnings from the free spins must be wagered 40 times. Players have 10 days to complete these requirements. Additionally, if you have an active bonus, you must use it before claiming the free spins.
This bonus is an excellent way to boost your bankroll for the weekend. However, the higher wagering requirements and €50 minimum deposit may not suit casual players. If you plan on playing regularly, this promotion offers good value with a significant bonus amount and free spins.
Weekly cashbacks at CasinoLab
CasinoLab offers a weekly cashback bonus of up to 15% for players in the top three VIP levels. This promotion runs from Monday to Sunday each week and provides a cashback amount based on net losses from real money deposits (excluding bonus money and jackpot wins).
- The cashback percentage depends on your VIP level:
- VIP Level 3: 5% cashback (up to €1,000)
- VIP Level 4: 10% cashback (up to €2,000)
- VIP Level 5: 15% cashback (up to €3,000)
Once the cashback is credited, it only needs to be wagered once (1x) before it becomes withdrawable. This makes it one of the most player-friendly bonuses, as there are no high wagering requirements.
This promotion is a great way for high-rollers and VIP players to recover a portion of their weekly losses. However, it is only available to players in VIP levels 3-5, so casual players won’t qualify. If you are a frequent player at CasinoLab, this cashback offer adds extra value to your gaming experience.
Tip: if you prefer live casino games over regular casino games then you can also enjoy a cashback promotion. Live casino players can get up to 25% cashback up €200.
CasinoLab track record – what can we learn from customer reviews?
Many promises and generous promotions are of course very tempting. But they should never outweigh reliability and fairness. So, what can we say about the fairness of CasinoLab, which is still fairly new.
CasinoLab has received a mix of positive and negative reviews, with players sharing varied experiences regarding gameplay, customer service, and withdrawals.
Positive feedback
- Good game selection – Offers a variety of slots, table games, and live dealer options.
- Smooth gameplay – The platform runs well, and games load without issues.
- Friendly customer support – Some players report helpful and quick assistance.
- Decent promotions – Welcome bonus and cashback for VIPs are attractive.
- Fast withdrawals (for some players) – E-wallet withdrawals, in particular, are processed quickly.
Negative feedback
- Delayed or missing withdrawals – Some players wait weeks or never receive their winnings.
- Unhelpful customer support – Many complaints about generic responses and no real solutions.
- Spammy marketing tactics – Player’s report receiving unsolicited texts and emails.
- Account verification issues – Some users struggle to get their accounts verified or closed.
- Game malfunctions & login problems – A few players report technical issues affecting their experience.
While some players have had smooth experiences, others have faced frustrating delays and unresponsive support. If you choose to play here, it’s recommended to proceed with caution, especially regarding withdrawals and account security.
CasinoLab casino license – what casino license is active?
With the mixed feedback about CasinoLab, you might want to be sure there is a regulatory body you can turn to in case of a dispute. However, this may not be as straightforward as you’d hope.
CasinoLab claims to operate under a Costa Rica gaming license, but this can be a bit misleading. Unlike jurisdictions such as the UK or Malta, Costa Rica does not issue specific online gambling licenses. Instead, companies like CasinoLab simply register as general businesses and list online gaming as their business activity.
This means:
- No regulatory body ensures fair play or player protection.
- No strict responsible gambling regulations exist.
- Limited legal recourse is available for players if disputes arise.
Given these factors, proceed with caution when playing at CasinoLab. If you decide to deposit, start with small amounts and test the withdrawal process before committing large sums. If everything runs smoothly, that’s great—but if you experience delays or issues, you have been warned.
For stronger player protection, consider casinos licensed in Malta, the UK, or Curacao, where clear regulations and dispute resolution mechanisms are in place.
CasinoLab game portfolio – what games can I play?
CasinoLab offers a wide variety of games, including slots, table games, live dealer games, and specialty options. The platform features titles from over 100 top software providers, including NetEnt, Pragmatic Play, Evolution Gaming, Playtech, and Yggdrasil.
Online slots
Players can enjoy a vast selection of slot games, including:
- Hot Jackpots – Progressive jackpot slots with massive prize pools.
- Megaways Slots – Games with dynamic paylines for bigger wins.
- 3D Online Slots – High-quality graphics and immersive gameplay.
- Bonus Buy Slots – Slots that allow instant access to bonus rounds.
Table games
Classic casino games are available in both digital and live dealer formats, including:
- Poker
- Craps & Dice Games
- Roulette
- Blackjack
- Baccarat
Live casino
CasinoLab’s Live Casino recreates the real casino experience with live-streamed tables and professional dealers. Players can enjoy:
- Live Roulette
- Live Blackjack
- Live Poker
- Live Baccarat
- Live Dice Games
- Exclusive VIP Live Tables for high-stakes players.
- Live Game Shows for interactive entertainment.
Other games
Beyond traditional casino games, CasinoLab also provides:
- Video Poker
- Bingo
- Scratch Cards
- Keno
- Jackpot Games
Banking at CasinoLab – easy deposits and withdrawals
CasinoLab offers a variety of payment methods for both deposits and withdrawals, making it accessible to a wide range of players.
The minimum deposit is only €10, and players can fund their accounts using several popular payment methods, including:
- ApplePay
- Bank Transfer
- Bitcoin
- Dogecoin
- Litecoin
- Mastercard & Visa
- MiFinity
- PaysafeCard
- Revolut
- Tether (USDT)
Withdrawals
The minimum withdrawal is also €10, and players can withdraw their funds using:
- Bank Transfer
- Bitcoin Cash
- Dogecoin
- Litecoin
- Mastercard & Visa
- MiFinity
- Skrill
- Tether (USDT)
CasinoLab has a monthly withdrawal limit of €7,000, which might be restrictive for high-rollers. The processing time for withdrawals varies between 1 to 4 days, depending on the chosen method. E-wallets and cryptocurrencies tend to be faster, while bank transfers and card withdrawals can take longer.
Customer support – available around the clock
CasinoLab provides 24/7 customer support, ensuring players can get assistance anytime.
Depending on your preference you can use the following options:
- Live Chat (24/7): The fastest way to get help. Accessible directly on the website for immediate assistance.
- Email Support: Contact support@casinolab.com for detailed inquiries, document verification, or account-related issues.
CasinoLab does not offer phone support, so all communication must be done via chat or email. Hopefully they will add this support option in the future as well, as it is customer friendly.
Pros and Cons of Casinolab
Based on this CasinoLab review we can describe the following pros and cons of playing at this online casino.
Final verdict
CasinoLab offers a strong selection of games, solid bonuses, and flexible payment options, including crypto. However, its weak licensing, slow withdrawals, and high wagering requirements make it a riskier choice for players who value security and quick payouts. If you decide to play here, test the withdrawal process with a small amount first to ensure a smooth experience.
CasinoLab review conclusion: cook with caution!
CasinoLab offers a strong selection of games, solid bonuses, and flexible payment options, including crypto. However, its weak licensing, slow withdrawals, and high wagering requirements make it a riskier choice for players who value security and quick payouts. If you decide to play here, test the withdrawal process with a small amount first to ensure a smooth experience.
Latest reviews
Recommended Casinos
